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VSP Vision Supplier Hero

Suppliers

Overview

VSP Vision and its affiliates (collectively VSP Vision) welcome you to their Supplier Information Site.  This site contains instructions and resources for how to successfully become an approved supplier and efficiently engage in the Procure-to-Pay process. To see all the VSP Vision companies that this information pertains to, please see www.vspvision.com/purpose.html.

To become an approved VSP Vision supplier, you must first register in VSP Vision’s supplier database. You may be asked to provide the same information more than once—while this may seem repetitive, it helps ensure we have accurate and up-to-date data. Once registered, the process becomes much smoother.

As a company in a highly regulated industry, VSP Vision is legally required to protect stakeholder data—a responsibility we take very seriously. As part of this, you may be asked to complete one or more information security questionnaires. These must be completed before any contract is signed, a purchase order is issued, or an invoice is paid. Remember, you are also one of our stakeholders, and safeguarding your data is a key part of our partnership.

Your journey begins by registering with the Coupa Supplier Network. This platform streamlines transactions with VSP Vision and gives you access to other customers who also use Coupa.

After registering with Coupa, you’ll receive an invitation to provide your company’s information to VSP Vision, including business structure, contacts, and banking details—so we can pay you.

VSP Vision

Becoming A Supplier with VSP Vision
 
  • Vision Begins: Your First Steps in Coupa

     

    How to Register for the CSP

     

    Registering with the Coupa Supplier Portal (CSP) connects you with VSP Vision for transaction processing. Follow the steps below, which outline the only accepted method for becoming a VSP Vision approved supplier.

    If this is the first time you’re registering in the Coupa Supplier Portal, you’ll receive an email invitation from VSP Vision with the subject: Action Required – VSP Vision Registration Instructions

    Click the Join Coupa Supplier Portal button in the email.

    Enter the required information:

    • Legal Business Name
    • Email Address
    • First Name and Last Name (primary contact)
    • Password (minimum 8 alphanumeric characters)
    • Country/Region
    • Tax Registration Number

    Agree to the Privacy Policy and Terms of Use by selecting the checkbox.

    Click Create an Account

     

    How to Invite Users to the CSP

     

    From your CSP Home screen, click the Setup tab.

    Select the Admin tab.

    Click Users.

    • Note: The Users screen shows all individuals currently connected to your account.

    Click the Invite User button.

    On the Invite User screen, enter the invitee’s contact details.

    Assign appropriate Permissions by selecting the relevant checkboxes

    Click Send Invitation.

    • Note: Once accepted, the invited user will appear in the Users table. You can then assign them responsibilities such as completing supplier forms or due diligence questionnaires (DDQs).

     

    How to Manage Notification Preferences in the CSP

     

    You can customize how you receive notifications in the Coupa Supplier Portal (CSP) to stay informed about key updates like payment status, and announcements.

    From the CSP Home screen, hover over your name.

    Select Notification Preferences.

    On the Notification Preferences screen, choose how you'd like to be notified:

    • Email
    • Online
    • SMS (if supported)

    Click Save to apply your notification settings.

    Note:

    • Announcements: Messages sent by customers.
    • Business Performance: Summaries of order and invoice activity, including trends and lead times.
    • Service/Time Sheets: Notifications related to time and service entries tied to purchase orders.

     

  • Vision Activated: Orders on Deck

    How to See Our Orders

    From the CSP Home screen, click the Orders tab.

    In the Select Customer dropdown, choose the appropriate customer.

    In the Purchase Orders table, locate a specific PO by searching the PO Number column and clicking the PO number link.

     

    How to Submit Vendor Acknowledgment of Purchase Orders in the CSP

    In the Coupa Supplier Portal (CSP), you can acknowledge that you've received a Purchase Order (PO) by selecting a single checkbox.

    From the CSP Home screen, select the Orders tab.

    Click the Orders subtab.

    Click the hyperlink in the PO Number column to open the specific PO.

    Review the PO details

    Check the Acknowledged box to confirm receipt of the PO.

    Scroll to the end of the Lines section.

    Click the Save button.

    • Note: A confirmation notification will appear indicating the PO has been acknowledged.

     

    How to Create an Advance Shipping Notice (ASN) in the CSP

    The Coupa Supplier Portal allows you to notify your customer about pending shipments by creating an Advance Shipping Notice (ASN). Note that ASNs are not always required by VSP when transacting through Coupa.

    From the CSP Home screen, click the Orders tab.

    Click the Orders subtab.

    Locate the relevant Purchase Order (PO) you want to ship against.

    Click the Flip to ASN icon next to the PO.

    Complete the required ASN sections:

      • ASN # – Your internal shipment reference
      • Ship To – Auto-filled based on the PO
      • Shipping Info – Enter details such as shipping method, tracking number, and estimated delivery
        • Note: to prevent unnecessary calls to find out where our order is, make sure to include the tracking number and carrier.

    Add Comments, if needed.

    Click Submit to send the ASN.

     

     

  • Vision Realized: Payment Secured

Governance